Privacy policy

At Vulpex we take care of the data you share with us. This policy explains what information we collect on vulpex.dev, what we use it for, and what rights you have over it, in accordance with Costa Rica’s Law No. 8968 on the Protection of Individuals with Regard to the Processing of Personal Data.

Who is responsible for your data

Vulpex, based in San José, Costa Rica. For any questions about your data you can write to us at hola@vulpex.dev.

What information we collect

• Contact form: name, email, service of interest, approximate budget (optional), the message you write us, and technical data about the browser you used.
• WhatsApp:if you write to us on WhatsApp, that conversation stays in that app and is also governed by WhatsApp’s own policies.
• Usage data: technical information and anonymous browsing statistics (pages visited, device type, site performance).

What we use it for

• Answering your questions and preparing a proposal if you ask for one.
• Following up on the conversation you started with us.
• Improving the site and detecting errors or abuse (for example, spam).

We don’t sell or rent your data, and we won’t add you to a mass mailing list without your permission.

Who we share it with

We use third-party services to run the site. They may process data on servers outside Costa Rica, always under their own security safeguards:

• Google Firebase and Google Cloud: site hosting, the database where we store messages, and usage statistics.

Outside of those providers, we would only share information if a competent authority requires it by law.

How long we keep it

We keep your messages while there’s an active conversation or business relationship, and after that only for as long as needed to meet legal obligations or resolve inquiries. You can ask us to delete it sooner.

Your rights

You can ask us at any time to access your data, correct it, delete it, or stop using it. Write to us at hola@vulpex.devand we’ll respond within the deadlines set by law. You can also contact Costa Rica’s data protection agency (Prodhab).

Security

We apply reasonable measures to protect your information: encrypted connection (HTTPS), restricted access to the database, and security rules on the server. No system is foolproof, but we treat your data with the same care we treat our own.

Changes to this policy

If we change this policy, we’ll publish the new version on this page with its updated date.